Management Team
Get to know Hotel Chateau Laurier Quebec’s management team! Discover their daily activities as well as their own favourite things in Quebec City.
Alain Girard
President and CEO
Hi! I’m Alain Girard
I’m president and CEO of Hotel Château Laurier Québec. I work in close partnership with my brothers and sisters and the other managers of our hotel. I’m very proud to say that the hotel is a family-owned and fully independent business.
It’s my job to make sure all our hotel’s operations work together as a harmonious whole, and that they continue to reflect our mission and values.
Here’s what else I do for our hotel…and for you
Rather than make a huge list, let me say my job is real privilege, and everything I do is meant to serve you better. Another privilege I enjoy with my work representing our hotel is the many opportunities to get involved in the charitable and community causes that I care about very deeply.
And here are a few of my favourite things about Quebec City…
You couldn’t pay me enough to live and work in anywhere else. Quebec City is more than magnificent…it’s a city with a soul.
Quebec City is the cradle of the French language and culture, la francophonie, in North America. It’s also the only fortified city on this continent. The Saint Lawrence River is a living part of our downtown area, which I find quite amazing. I also love to walk along Rue Saint-Denis, in the neighbourhood of the Hotel Château Bellevue, and admire the view of the river.
I love Quebec because it’s a city that lives and breathes, works and sings in French. It’s large enough to be a seat of government, and small enough so you always feel right at home. My own home is quite large and spacious, however, and it’s located between Grande-Allée and the Plains of Abraham. You’ve probably guessed its name...
Quebec City is also Old Quebec, with its history, museums and art galleries, its writers, thinkers and political figures. It’s the Palais Montcalm and its magnificent concert hall, the Salle Raoul-Jobin, where you feel like you’re sitting inside a cello. It’s the Summer Festival on the Plains of Abraham and Grande Allée. It’s forever bowling me over!
If by any chance you’re staying at our hotel on a day when the weather’s fine and my agenda isn’t too full, you’ll find me out in the gardens of the Hotel du Parlement, with its beautiful trees and flowers and an Inuit work of art I particularly love because it symbolizes friendship, mutual support and community.
Guylaine Girard
Operations manager, Hôtel Château Laurier Québec
Hi! I’m Guylaine Girard
I’m operations manager – which is a bit like being the conductor of a symphony orchestra – at Hotel Château Laurier Québec. It’s my job to organize and make sure all hotel operations and services function as a harmonious whole…and also reflect our mission and values.
Here’s what I do for our hotel…
It’s a fascinating line of work, keeping focused on the needs and expectations of guests so that we can always provide a unique experience whenever they stay at our hotel. What I especially like about my work is the opportunities I have to spread ideas about sustainable development, come up with definite activities to promote an upcoming generation of Quebec artists, train next-generation students in hotel services, in waste recovery and recycling, promote charitable causes and still work on doing better to create an enjoyable and enriching environment where people can work and live together…and that applies to our employees and hotel guests alike.
And here’s what I like best about Old Quebec…
My favourite thing about Old Quebec is Jeanne-Mance Park in summer, where I can breathe in the scent of the flowers and see the blends of colours and arrangements of flowers and plants. Also, the Plains of Abraham to go out for a picnic…or simply take a walk around dinnertime. My favourite thing about the Quebec City region is Ile d’Orléans…always a tranquil oasis for me. In summer I take my motorbike around the villages with stops at the chocolate shop and the small old-fashioned bakery near the Quai de St-Jean. There’s so much to see and do, and so much nature all around. There are also vineyards, small galleries to visit, berries to pick…and in fall, time for apple picking and walks along the river shore.
Guy Michaud
Director of food services and banquets
Hello! I’m Guy Michaud
I’m director of food services and banquets at Hotel Château Laurier Québec…and co-owner of Le George V, our hotel’s well-known event caterer and proud partner.
Here’s what I do for our hotel…
My duties are to plan and orchestrate all catering activities and banquets and to ensure their efficiency, profitability and, of course, the highest level of customer satisfaction. Obviously, my job also requires me to travel, and I go all over the world to take in international trade shows and fairs and keep track of today’s many evolving trends…including new and attractive ways of dining.
Here’s what I can do for you…
As co-owner of Le George V, the official event caterer for Hotel Château Laurier Québec, I can guarantee that we’ll carry on our pursuit of excellence in a way that our catering team and dining room staff will always present world-class food and service…and give the best of themselves every time.
And here’s what I like best about Old Quebec
I love to take the ferry across the Saint Lawrence River from Quebec City to Lévis and admire the view of the town as we float along. It’s a real picture postcard landscape and I never tire of it. If you’re staying at the Château Laurier, I invite you to take this great ferry ride…and be sure to take plenty of photos while you’re on board. Right near the Port of Quebec, on Rue Saut-au-Matelot, there’s a little restaurant I really like called Le Toast. Inventive cooking, a cool, urbane atmosphere…in short, a whole lot of good things that just make you want to keep coming back. And speaking of coming back, I must mention my favourite event …the Quebec City Summer Festival. Ten days of shows on the Plains of Abraham, along Grande-Allée and all over Old Quebec. It’s a truly magical experience…especially for us, since we’re the official caterer for all the VIP tents. You can learn more about our catering and banquet services at www.legeorge-v.com http://www.facebook.com/pages/George-V/204967396182545
Michel Bouchard
Manager of technical services, expansion, renovation and maintenance
Hi! I’m Michel Bouchard
I’m manager of technical services, expansion, renovation and maintenance at Hotel Château Laurier Québec. My job – which includes new projects as well – is to plan, coordinate and control all the physical work being done on the hotel, inside and out.
Here’s what I do for our hotel…
I make sure my team carries out its work on schedule and meets our high standards…especially where safety is involved for our hotel’s staff and guests.
And here’s what I like best about Old Quebec…
Now that Champlain Boulevard along the Saint Lawrence has had a complete makeover, including a magnificent bicycle path along its entire length, I’ve made it my own special territory for getting out in the open air…on my bike. I invite you to discover this beautiful park, now officially known as “La promenade Samuel-De Champlain,” for yourself. It’s 2.5 kilometres long, with flowers everywhere, park benches to sit and have a rest on, and the magnificent river to remind us why Quebec City is one of the finest vacation spots in the world.
Michelle Bégin
Manager of housekeeping
Hi! I’m Michelle Bégin
I’ve been manager of housekeeping and laundry services at Hotel Château Laurier Québec for over 23 years…and, yes, I love my job.
Here’s what I do for our hotel…
My main duties are to coordinate and monitor all housekeeping and laundry activities, including work done by our subcontractors. In a hotel our size, this is a real challenge…especially since, as a 4-star hotel, we have such high standards and strict guidelines to maintain.
And here’s what I like best about Old Quebec…
There are so many things, really! Old Quebec is a beautiful town. No surpise it’s such a big attraction for tourists, business people and government workers alike. It is after all our capital city, too. There are major events going on all year long, like the Summer Festival or Quebec Winter Carnival. Truth is there’s no end of activities no matter what the season, and it’s all right here, or close by…like the Charlevoix region, the ski centres and the Valcartier Vacation Village. Old Quebec is the most famous of all, of course, an official Unesco World Heritage site….and my favourite by far! Here at the Château Laurier my office is right next door to the Plains of Abraham and Grande-Allée. Nature on one side and a driving urban beat on the other, with restaurants, cafés, outdoor terraces. Who could ask for anything more?
Yannick Savard
Director of human resources
Hi! I’m Yannick Savard
I’m director of human resources for Hotel Château Laurier Québec. My main duties are to direct, plan and manage human resources to meet our hotel’s needs in terms of high business volume, quality service and performance…values we all demand of ourselves and our employees.
Here’s what I do for our hotel…
As part of my activities, I make sure that mutual respect, enthusiasm, pleasure in our work and team spirit…our company’s core values…are understood and respected by everyone working at the hotel, whatever their role may be. I’m also responsible for employee training and professional development. So I’m always on the lookout not only to spot specific needs but also to provide the most prompt and appropriate training to achieve the results we’re looking for.
What I can do…if we work together
As the person best positioned to know about career opportunities here at Hotel Château Laurier, I invite you to check out our list of current job opportunities. Not only can you count on a truly dynamic team, but you can also find real career satisfaction here. And after work (of course) you have a ringside seat to enjoy all the festive events taking place right outside the Château Laurier.
And here’s what I like best about Old Quebec…
I love Grande Allée with its restaurants and nightlife. It’s a street full of action and excitement every season of the year. In summer, I rollerblade around the circle on the Plains of Abraham near Musée national des beaux-arts du Québec or along the banks of the St-Charles River until I arrive at the Marché du Vieux-Port.

